FAQ / payment options
SHIPPING & DELIVERY
Shipping is charged to customer. Free local delivery for any orders in Virginia Beach as a promotion. Free shipping with purchases over $100.
RETURNS
All sales are final. Exchanges will be accepted with defective merchandise. We guarantee our products quality for up to one year, given that they treated with proper care. Our products will be thoroughly reviewed for any defects prior to purchase.
TRACKING YOUR ORDER
Tracking numbers will be provided as soon as shipment is completed.
100% SECURE ORDERING
Purchases are accepted through PayPal, Venmo, Cashapp, and Zelle.
PRIVACY POLICY
No personal information will be stored or collective.
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CARE TIPS
If you have purchased the following:
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Suede/Wool hat- Avoid getting wet. Avoid using any sticky substance on the fabric. Avoid dropping hats to prevent scratching or damage.
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Straw hat- Avoid using any sticky substance on the hand-painted fabric. Avoid dropping hats to prevent scratching or damage.
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Faux leather hat- Avoid using any sticky substance on faux leather fabric. A damp cloth with water can be used to clean the hat. Avoid dropping hats to prevent scratching or damage.
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Currently, we only accept Venmo, Zelle, Cashapp, and Paypal. Tax and shipping will be added to the invoice amount. If you live in virginia beach, Shipping is already included. message me with the payment option you prefer and further instructions will be provided. Thank you for supporting a small local business!
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